Port of Leixões (PT) on port performance
Each month, the European Sea Ports Organisation (ESPO) appoints a Port of the Month. This port is asked a number of questions in order to present itself to the general public. ESPO always asks one question on port performance, namely: “ESPO is a partner of PORTOPIA, an FP7 project that aims to measure port performance. What is your port’s approach for monitoring the port’s performance?”
The Port of Leixões answered the question as follows:
The Port of Leixões measures its performance in terms of achieving the defined targets and objectives, which are multilevel and serving a wide range of stakeholders.
The Strategic Plan of the Port of Leixões is the most important reference, because it defines the ports strategy and long-term objectives, and involves a strong participation of all stakeholders including the shareholder. In medium/short term, the Port of Leixões refines annually its Budget and Activities Plan, in which the objectives for a three-year period are established. This Plan, which is aligned with the Strategic Plan, is approved by the shareholder. In addition to these Plans, the Port of Leixões defines annually more operational objectives and actions to implement throughout the year.
All these objectives are monitored in a monthly basis to measure their performance. The Management Report, the Balanced Scorecard and the Quality Management System are important tools to make this evaluation possible.
In the end of the year the Port of Leixões elaborates and publishes annual reports, such as the Annual Report and the Sustainability Report that allow a more complete evaluation of the port performance in terms of economic, social and environmental indicators. In fact, Leixões was the first European port to publish a Sustainability Report in 2006.
The Sustainability Report of Leixões is an important instrument of communication with all stakeholders, providing evidence on progresses made and commitments achieved within the three pillars of sustainability and it is developed according to the G4 sustainability reporting guidelines, ensuring greater objectivity of issues included such as increasing corporate social responsibility, monitoring and minimising the environmental impact of port activity and improve energy efficiency.