The end users come from several sectors and include the following:
- Large, medium and small seaports
- Inland ports
- European Commission bodies
- Port service industries such as Terminal Operators, Tug Owners and Operators, Port-related Associations, and Ship Owners, Managers and Operators.
BENEFITS FOR PORT AUTHORITIES
PORTOPIA aims at developing a dynamic platform where the port community can have access to a variety of tools and services designed to assist their performance and management. In this way, each port participant will be able to administer its own space and choose the kind of services it needs.
Some examples are the following:
- Tool for learning and self-improvement
- Meaningful indicators (link to policy / strategy)
PORTOPIA will kept individual port data confidential and offer intelligent benchmarking:
- Against peer group,
- EU average and best performer
- Against best practices used by best performers
- Exchange of reports and publications
Since small- and medium-sized ports do not usually have adequate resources for measuring performance and management (on the contrary large ports do). PORTOPIA will provide them with performance management applications and offer useful products and services (e.g. sustainability reports). For larger ports, complementarity with their performance management systems will be sought, including their sound integration.
Efficiency gains through the creation of user accounts, so
- No more repetitive inputs of basic data in surveys and questionnaires
- Up-dating only to be conducted when necessary
BENEFITS FOR STAKEHOLDERS
- Provide port industry users (shipping lines, terminal operators, shippers, ancillary service providers) with a one-stop-shop for port performance data (creation of specific user accounts)
- Allow the stakeholders to link their existing data in an efficient and meaningful way to the PORTOPIA port performance database (with respect for data confidentiality)
- Provide data management solutions of their service performance (e.g. user perception measurement tool) to jointly improve the competitiveness of the whole industry (port value chain approach)
- Increase learning across stakeholders Individualized approach towards stakeholders to attend their needs